Home About Us

Infrastructure

Our primary concern is to provide a continuous level of service to our clients wherever practically possible. Major elements of providing this service included relocating to our own detached commercial premises and building our own Tier 3 Data Centre.

View Summary

Continuous & consistent level of service

We have installed a backup 3 phase diesel generator, so we can continue delivering all provided services in the event of power failure.

This means whether we are supporting your IT or hosting your data, we are able to provide a continuous and consistent level of service.

Summary of our infrastructure

Environment

  • Continuous 3 Phase Uninterruptible Power Supply
  • Backup 3 Phase SDMO Diesel Generator
  • Fire Suppression System with Auto Shut Down
  • Redundant Air Conditioning with Efficient Cyclical Air Movement

Security

  • Secure Data Centre Access
  • Monitored Security Systems
  • Full Colour CCTV

Service

  • Diverse & Separate BTNet Fibre Internet Connectivity
  • Private MPLS Wide Area Network
  • 24/7 Fully Staffed UK Support Centre
  • Proactive Monitoring
  • Managed Firewall
  • Managed Backups
  • Managed Server Updates
  • Managed Antivirus

We live by our values

Our core values get to the heart of what we’re about as a business:

Together We Win

Together, we win

We succeed when we communicate well across the business and build solid partnerships with our customers. Good communication, strong relationships and commitment creates a team that can deliver on its promises.

We Do What We Say

We do what we say

We never walk away from a job; never make excuses; never shirk responsibility. We always keep our promises. We regard our culture of personal responsibility as a huge asset – as it gives our customers the belief that we’ll always deliver.

Be The Best You Can Be

Be the best you can be

We challenge ourselves to raise our game each day as a business and as individuals. As our own harshest critics, we believe we can always find better ways of delivering the best service for our customers.

0%

Customer Satisfaction

0%

SLAs Met

0%

First Call Fix

Sign up to our newsletter

The latest insights, articles, and resources direct to your inbox.