Infrastructure
Our primary concern is to provide a continuous level of service to our clients wherever practically possible. Major elements of providing this service included relocating to our own detached commercial premises and building our own Tier 3 Data Centre.
View SummaryContinuous & consistent level of service
We have installed a backup 3 phase diesel generator, so we can continue delivering all provided services in the event of power failure.
This means whether we are supporting your IT or hosting your data, we are able to provide a continuous and consistent level of service.
Summary of our infrastructure
Environment
- Continuous 3 Phase Uninterruptible Power Supply
- Backup 3 Phase SDMO Diesel Generator
- Fire Suppression System with Auto Shut Down
- Redundant Air Conditioning with Efficient Cyclical Air Movement
Security
- Secure Data Centre Access
- Monitored Security Systems
- Full Colour CCTV
Service
- Diverse & Separate BTNet Fibre Internet Connectivity
- Private MPLS Wide Area Network
- 24/7 Fully Staffed UK Support Centre
- Proactive Monitoring
- Managed Firewall
- Managed Backups
- Managed Server Updates
- Managed Antivirus
0%
Customer Satisfaction
0%
SLAs Met
0%
First Call Fix